PLATINUM OPTIONS IS NOT REGISTERED AND DOES NOT PROVIDE SERVICES IN THE USA, CANADA, UK, OR EUROPEAN UNION COUNTRIES. IF PLATINUM OPTIONS DETERMINES THAT YOU ARE IN ANY OF THOSE REGIONS PLATINUM OPTIONS WILL REFUND THE INITIAL INVESTMENT AND TERMINATE YOUR ACCOUNT IMMEDIATELY. IT IS IMPORTANT TO UNDERSTAND THAT WHEN TRADING BINARY OPTIONS IT IS POSSIBLE FOR THE TRADER TO LOSE THEIR INVESTMENT. NEVER INVEST ESSENTIAL FUNDS.
The only official language of the website is English. If Platinum Options makes available any other language, English will be the only language that is deemed official and Platinum Options is not responsible for translation errors on any other version besides English.
Platinum Options (The Company) is seeking to make available its website to individuals and other entities (The Client). The User Agreement dictates the terms and conditions.
- Payment Method
1.1 The Client is required to deposit to their trading account within 90 days commencing from opening said account.
1.2 The Company maintains its ability to close an account, after 90 days, that does not maintain a balance greater than $0.01 USD.
1.3 When the Client seeks to make a withdrawal, the amount must not exceed the amount needed to cover any potential losses of open trades. Additionally, if the Client has taken a bonus, the withdrawal amount cannot be taken in exceed the portion of profit or balance that is based on the Clients deposit.
1.4 The Company is not responsible for others accessing the clients personal information.
1.5 The Company only supports Bitcoin funding and withdrawals. For security reasons the Company may require holding funds for up to 10 business days and will notify the Client.
1.6 The Company will provide the Bitcoin address to fund the trading account in the Companys website.
1.7 The details of the Company Bitcoin wallet or address may change. The current address is the address once the process of funding has been initiated. If this process is interrupted by the client, internet access, or other issues, the client should verify that the Bitcoin address is the same to ensure proper funding of the account.
1.8 The Company may be charged or charge the Client a fee when making deposits or withdrawals. The Client agrees to accept fees that are generated by the Company.
1.9 The minimum deposit is of $100 before any withdraw can be processed.
- Accountabilities of the Customer and Company
2.1 The Client is responsible for their own trading account. The Company assumes no liability for the Clients trading account.
2.2 This agreement may be updated or changed by the Company. It is the Clients responsibility to stay up to date with changes put in place by the Company. The Company will also notify the Client of changes made prior to becoming active. Additionally, changes made and updated after 3 days is considered a notification to the client.
2.3 In order for the Client to terminate from the terms of this agreement, the Client must terminate their trading account and any outstanding matters are required to have been resolved.
2.4 The Company does not own the information or software that Clients may use on the trading platform, as such, the Company cannot be held responsible for obligations related to or including online communication.
2.5 The Company does not make recommendations to the Client. The Client can use information provided by the Company, but this does not constitute as an offer of any kind.
2.6 The Company is not liable for any issues sustained by the Client during the funding process. Any act that may be deemed to undermine the Companys service in its totality may result in refusal of service.
2.7 All persons are required to be 18 or older in order to create an account.
2.8 The Client asserts and provides assurance that he is 18 years or older, is sane, and provides correct information to the Company.
2.9 The Company may require verification of the Clients identity when requesting a withdrawal. This is for the Client and Companys protection. A notarized ID and picture of the persons face may be required. If the Client refuses to provide the Company with the above, the Company has the right to refuse the request and service.
2.10 Client agrees to provide necessary documentation for the Company to verify their identity.
2.11 If a duplicate account is initiated or created the company reserves the right to cancel any double accounts and/or freeze said account until investigations are completed.
- Risks associated with the Client
3.1 The Client must understand that trading comes with substantial risk of losing their entire investment. Managing proper capabilities is essential prior to initiating trading.
3.2 The Client understands that they may lose their entire investment through trading.
3.3 The Client agrees that the Company is not responsible for any losses sustained by the client including but not limited to, internet issues, restrictions, or any other extenuating circumstances.
3.4 The Client accepts risks related to internet connections sustained by the Client, The Company, or third parties.
3.5 The Client accepts risks related to investments in the trading account and must assume responsibility for the protection of those investment amounts.
- Transaction Conditions
4.1 The trading platform in the Clients account presents the trading price that the Client can choose to trade with.
4.2 If the trading amount is below the minimum required to initiate a trade, the Company can decline the trade by the Client.
4.3 Provided there are issues with security or internet access, the company may prevent trades or change the clients trades.
4.4 Provided there is an issue with the software that provides trading prices, the Company reserves the right to alter the trade.
4.5 If fraud is detected the company reserves the right to cancel the Clients trades and services to the Client. This includes Clients who have become affiliates and attempt to account for their activity under their affiliate code.
4.6 The company does not allow the Client to use Bots, Copy Trading, or other forms of manipulation. If the Company determines that a Client attempts to use Bots, Copy Trading, or other forms of manipulation the Company shall terminate their accounts and refund any deposited amounts.
4.6.1 The Company will launch an internal investigation go determine if Bots, Copy Trading, or other forms of manipulation are in use. While the investigation is being conducted, the Clients account will remain unprocessed of any withdrawals and potentially frozen for the duration of the investigation. The Company will do its best to determine accounts that are in breach of this user agreement and those that are not.
4.6.2 THE CLIENT AGREES AT THE INCEPTION OF THE USE OF THE COMPANY'S PLATFORM, THE COMPANY IN ITS SOLE DISCRETION SHALL TERMINATE ALL ACCOUNTS IT SUSPECTS TO BE USING ANY FORM OF MANIPULATION. THE CLIENT HEREBY ACCEPTS REFUNDING OF THE INVESTED AMOUNT TO BE A FULL AND FINAL RELEASE OF THE RELATIONSHIP BETWEEN THE CLIENT AND THE COMPANY. THE CLIENT SHALL BE PERMANENTLY FLAGGED AND THE COMPANY WILL REFUSE ANY AND ALL SERVICES TO THE CLIENT HENCEFORTH.
4.7 For reasons related to internet connection and market volatility, the Client may attempt to enter a trade at a certain price, but a different price was initiated. The Company is not responsible for these trades. The Client assumes responsibility and accepts that trading under these conditions may present with prices differing from the desired price.
- Issues, Objections, and Questions
5.1 If the Client has an issue or concern, the Client may submit a complaint. The Company will review the complaint in hopes to resolve the complaint with the Client directly or indirectly.
5.2 The only official form of communication between the Client and the Company is by company email. No other form of communication is considered official.
5.3 The Client complaints will be taken into review by the Company within 10 days of receiving the complaint.
5.4 If the Client has concerns or complaints about their trading account, the Company will use its internal data conduct a review.
5.5 If the Client does not follow any part of this agreement, the Company maintains its right to terminate service and refund available deposit made by the Client.
- Know your Customer (KYC)
6.1 The Client must provide the Company with any identification required by the Company to verify the Client.
6.2 The Client may submit identification not requested by the Company. This may or may not serve to better identify the Client in the future matters.
6.3 If the Clients information has changed in any way, it is the Clients responsibility to notify and submit the change of information or data submitted to the company immediately.
6.4 The withdrawal and deposit account must be the same to initiate a withdrawal.
6.5 The Clients submitted information may be used by the Company to prevent money laundering.
6.6 All information submitted to the Company by the Client is subject to investigation and account freezing if the Company has any doubts of the authenticity of information. The Company also maintains the right to contact the issuer of the information or identification.
- Interaction with the Client
7.1 The Company will communicate with the Client by the following methods:
- Phone number
- Company website www.platinumoptions.com
The Client must inform the Company of any changes to registered information.
7.2 All communication is considered received by the following:
- Emails sent to the email on file
- Telephone conversation
- After announcement made on the Company website.
- Agreement Termination Conditions
8.1 This agreement is accepted by the Client upon acceptance and the creation of the trading account.
8.2 This agreement will be terminated, if the Client or Company desires to terminate, if the agreement is breached, which will result in the company potentially terminating the agreement. Additionally, all trading done by the Client may be deemed revocable.
8.3 If the agreement is terminated by the Company, the Client will be notified by the Company. The Company will pay the Client their funds, provided breaches or fraud is not identified.
8.4 If the Client has passed away the withdrawal may be requested by the next of kin. The ability to trade on the Clients trading account is not allowed.
8.5 The Company maintains its rights to terminate the agreement and will provide notification to the client.
- Conditions against Money Laundering
The Client is not permitted to abuse the Company, its website or any affiliated services or products. The Company will do everything within its power to prevent Money Laundering and may cancel any agreement and account with any Client that is conducting in such behaviour. Accounts suspected of foul play will be suspended until investigations are conducted. All information provided to the company must be true. All amounts deposited will be eligible for withdrawal, but no new Bitcoin wallet may be used to withdraw amounts that the same account did not fund.
Bonuses are issued to the Clients who request them when funding the account. These are limited time offers at the Companys sole discretion. The Company maintains the right to make changes or refuse bonuses at any time. If fraud or foul play is found all accounts shall be suspended and/or terminated.
- Withdrawal Process
The Company seeks to provide withdrawals as fast as possible. If additional verification is required, the Company may require additional time to process the withdrawal. If a withdrawal is requested in excess of $2000 USD, verification will be required at the Companys discretion. The Client is required to make a 200% or 2x turnover of the deposited amount to be eligible for withdrawal. If a bonus is taken, the Client is required to make a 400% or 4x turnover of the account to be eligible for a withdraw. Under no circumstances are bonuses eligible for withdraw. Please allow for 5-10 business days for withdrawals over $2000 USD.
11.1 The minimum amount able to withdraw is $50, every withdraw will have a 25$ fee which covers the 15$ Bitcoin Blockchain service fee and 10$ Platinum Option security withdraw fee.
- Account Funding
Deposits are made by the Client through Bitcoin only. Some Bitcoin Wallet issues may charge fees. Please verify this through the issues website. Any fees incurred by third parties are not the responsibility of the Company. The Client is required to assume responsibility for any fees incurred. Deposits may take up to 5 business days to be processed.
- Potential Charges and Fees
The withdrawal amount displayed to the Client does have an additional fee. Transaction records can be found in the Clients account. For all suspended or terminated accounts the Client is required to email email@example.com. The Client permits the Company to collect any fees or owed amounts to the Company by the Client.
- Cancellation Policy
The Company maintains the ability to terminate services to the Client and disallow withdrawals if any breach of terms and conditions is found outlined in this agreement.
- Terms for trading Binary Options
Standards of terms and bonuses: Accounts that have lost all funds must regain a balance equal to the minimum trading amount and/or the minimum deposit amount to engage in trades. Accounts with a bonus that have lost funds and are equal to only the bonus amount will not be eligible for trade until additional funds have been added to the account.
Minimum time for any given trade is 1 minute and maximum time for any given trade is 24 Hours
minimum amount for any given trade is of 1$ and maximum amount for any given trade is of 10,000$
Trading Price: The trading price is quoted on the trading page of the account on platinumoptions.com. at the given price the trader can choose to Bid (buy) or Ask (sell). The Trading prices are generated by a qualified third-party provider.
The Company strives to provide the best quotes possible for the trading prices to the Client. Although the Company cannot guarantee that the price would be better than prices available elsewhere.
During certain periods that the Client may wish to trade under, the Client understands that the Company may not be able to generate the desired Bid or Ask. This could occur during market volatility, holiday, or other similar situations.
Trading Speed: As we aim to provide the best service possible, it could occur that the Client experiences delays. The Company cannot be held accountable as this could result from the Clients internet connection or from third party providers that the Company uses to provide trading data to the Client.
Disputes: With any dispute the Company would seek to negotiate such matters directly with the Client. There is no physical purchase of the underlying asset as the Client is engaging in Binary Options.
Trading based on Order size: If the Client seeks to trade large amounts the Client understands that there may be an inability to fill that order depending on the time of execution. In Addition, there is also a minimum amount that can be traded. Please refer to the trading page of the account to see the minimum amounts.
The Market: The Media, Global economics, and others, may impact the price of Binary Options the Client seeks to trade. The Client shall take all necessary steps of precaution to ensure desired outcomes.
- Additional Considerations when trading Binary Options
Slippage: Slippage can occur when the Client seeks to execute an order at one price but results in another price. This can occur due to market volatility, poor internet connections, or other. The Client should take all necessary precautions during such events to avoid unwanted slippage.
Bonus account balances: The Client would need to maintain 95% in the account with active trades in order to continue to trade. If the client goes below that amount the Client will be unable to trade until the account has been funded to bring the balance above the bonus amount, as the bonus amount is for leveraging trading